Shipping policy
Shipping Policy
Thank you for supporting a small business! All of our products are custom-made to order, which means the process takes a bit more time to ensure quality and personalization. Please read the following details regarding shipping and delivery.
Processing & Production Time
Each item is carefully made to order just for you. From the moment your order is placed, it typically takes up to 14 business days to process, create, and prepare your product for shipping. This allows us to ensure the highest quality for every order.
Shipping Time
Once your order is processed and ready, it will be shipped to the address provided at checkout. The shipping time varies depending on the destination and the carrier, but once your item leaves our facility, you will receive tracking information to keep you updated on its journey.
Please note: Shipping times are estimates and may vary based on factors like location, weather, or carrier delays. We strive to deliver your product as quickly as possible, but we cannot control external shipping carrier delays.
Order Tracking
After your order has been shipped, we will send you a tracking number via email so you can follow your package’s progress. If you do not receive your tracking number, please reach out to us, and we'll be happy to assist.
Shipping Costs
Shipping costs are calculated at checkout based on your location. We work with reliable carriers to ensure your order arrives safely and promptly.
Important Notes
- Custom Products: Since every item is made to order, once your product is in production, we are unable to cancel or make changes to your order.
- Delays: In some cases, shipping may take longer due to factors outside of our control (e.g., weather, high-demand seasons, or carrier delays). We appreciate your patience and understanding as we work to get your order to you as quickly as possible.
- International Orders: For international orders, please be aware that shipping times and import duties or taxes may vary depending on your location. Any additional fees or charges are the responsibility of the customer.
Thank you again for supporting our small business! We appreciate your understanding as we create your one-of-a-kind product. If you have any questions about your order or shipping, feel free to reach out to us.